IMPORTANT NOTICE

In line with the Scottish Government’s latest announcement, and with effect from tomorrow (Wednesday 25th March) Pentland Ferries will operate a service for essential freight operators and key responders only. Lunch time sailings will be suspended.

This plan will be in force for the next three weeks, but will be reviewed on a weekly basis (in response to any Government changes).

The online booking system has now been closed until the end of April.  Any passengers booked to sail over the next three weeks (up to Tuesday 14 April) are being contacted directly.

Director of Pentland Ferries, Kathryn Scollie said: “We very much hope that the country will adhere to the lockdown and that we will be able to resume normal service as soon as possible.”

 

Travel by Pentland Ferries is currently restricted to the following:

Freight – food, fuel or animal feed suppliers only

 

Key Responders from the following list, however we will consider other organisations on a case-by-case basis:

Police Scotland
Scottish Fire and Rescue Service
Scottish Ambulance Service
NHS Staff
Maritime and Coastguard Agency
Scottish and Southern Energy
Scottish Water
British Telecom
TA Representative, 10 Troop, 71 Engineer Regiment (Volunteers)
Funeral Directors


 

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PENTLAND FERRIES DELAYS MV ALFRED SAILING TO BRING IN ESSENTIAL SUPPLIES

Tesco-deliveryPentland Ferries has delayed its 1845 departure from Gills Bay today (Friday 20 March) to allow Tesco to bring up essential supplies from its depot in Livingston.

Manager of Tesco’s Kirkwall store, Andy Tenent, said: “We are incredibly grateful to Pentland Ferries for delaying the last sailing of the day to accommodate our trailer. It contains a variety of essential supplies.

“With our shelves now empty, we are desperate to get these goods to Orkney and on the shelves before the weekend. Without the support of Pentland Ferries, we would be looking at empty shelves for, at the very least, a further 24 hours.”

General manager of Pentland Ferries, David Cameron, said: “We face unprecedented times and must, where possible, work together to meet the needs of our community. It is thanks to the ship’s crew, who have gone above and beyond their duty to accommodate the late arrival, that Tesco will have this delivery tonight.”

Andy Tenent continued: “The demand for supplies across the country has impacted on the normal supply chain, which resulted in these supplies arriving late at the depot and, in turn, being transported north. As soon as the supplies arrive, we have a night team on standby to stock the shelves for opening tomorrow.”

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MV ALFRED WINS SHIP OF THE YEAR IN FERRIES CATEGORY

Alfred-with-Award_newsPentland Ferries is delighted to have won Ship of the Year, in the ferries category, of the new International Cruise and Ferry Review (ICFR) Ship of the Year awards.

The ships nominated  surpassed readers’ expectations in terms of innovative construction and design, onboard amenities and experiences, and environmental stewardship.

MV Alfred was one of five ships to make the shortlist in the ferries category. Readers were then inviting to vote for their favourite. Thanks to all Pentland Ferries’ loyal supporters, MV Alfred was the runaway winner.

Director of Pentland Ferries, Kathryn Scollie, said: “It was a lovely surprise to learn that we had been nominated and reached the final five in our category, so we were absolutely delighted to be announced the winner.
 
“We are so grateful to everyone who took the time to vote for us. We truly appreciate all our loyal customers for their outstanding support.
 
“We are all very proud of our new environmentally friendly ship and the team that ensures we deliver a winning service.”

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PENTLAND FERRIES COVID-19 (CORONAVIRUS) PRECAUTIONS

Posted by on Monday, March 16, 2020

Pentland Ferries has announced that it is stepping up measures to minimise the risk of contracting or spreading COVID-19 (Coronavirus).

Director of Pentland Ferries, Kathryn Scollie, said: “We have adopted a plan that minimises risk of infection to passengers and staff and addresses the continuity of service in extenuating circumstances.

“Hygiene is paramount, so we are taking stringent steps, above and beyond Government guidance, in terms of handwashing, sanitising, cleaning of public and crew areas.

“We are encouraging all those wishing to travel to book via the website in order to improve efficiency at a time when staffing levels may become compromised. In order to minimise contact with our booking and check-in staff, we are contacting all passengers for payment details in advance of travel. These details will be stored against the booking and only charged at time of travel. We have also suspended the use of boarding cards, although passengers will be required to check-in as normal.

“The Gills Bay café has been temporarily closed, but the café onboard MV Alfred will continue to operate as normal.

“Please be assured that we will continue to monitor the situation and do everything we can to protect our passengers and staff.”

Any booking enquiries should be directed to 0800 688 8998.

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